Heaven Care PK
Welcome to Heaven Care PK. By using our website and home healthcare services, you agree to the following Terms & Conditions.
1. Services
Heaven Care PK provides professional home healthcare and nursing services including patient care, elderly care, ICU care, caretaker services, post-surgery care, and related healthcare support within Lahore and surrounding areas.
2. Appointments & Bookings
All bookings are subject to staff availability.
We reserve the right to reschedule or cancel appointments in unavoidable circumstances.
3. Payment Policy
Payments for services must be made on time as agreed during booking confirmation.
Any additional medical requirements or extended care services may include extra charges.
4. Patient Responsibility
Patients and family members must provide accurate medical information and maintain a safe environment for healthcare staff during service hours.
5. Professional Conduct
Our nurses and caretakers are trained professionals. Any inappropriate behavior, abuse, or harassment toward staff will result in immediate service termination.
6. Medical Limitation
Heaven Care PK provides home healthcare assistance and nursing support only.
We do not replace hospital emergency services or licensed physician diagnosis/treatment.
7. Privacy & Confidentiality
Patient information and medical details are kept private and confidential according to healthcare privacy standards.
8. Cancellation Policy
Clients should inform us in advance for appointment cancellations or schedule changes whenever possible.
9. Website Usage
All content, images, branding, and materials on this website are the property of Heaven Care PK and may not be copied or reused without permission.
10. Changes to Terms
Heaven Care PK may update these Terms & Conditions at any time without prior notice.